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New User Guide

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06-18-2009 11:40 AM - last edited on 10-26-2009 04:55 AM


God of War Community New User Guide.
(October 26, 2009)

If you have questions on how to use a specific feature of the message boards, please see the message board manual here or by clicking "help" near the top of the forum.

Table of Contents
1.0 Getting Started

Welcome God of War fan!
Welcome to the God of War Community! You've made it this far, you're obviously interested in participating in this exciting friendly & safe community. Before we get started with the basics of the forums, please familiarize yourself with the message board rules of conduct as well as our section on message board netiquette. If you've never been on a message board before or never to these ones, it is highly recommend you read these two very important documents in addition to our New User Guide. Once you've done this, you're ready to begin.
2.0 Forum Conduct

The Rules
Below are the message board rules of conduct. Read them, know them, obey them. You can find the complete rules here.
  1. The www.PlayStation.Com standard terms and conditions apply to this area too (see footer).
  2. So does our privacy policy (see footer).
  3. We've promised to respect you and we need you to respect others. That means that we will remove any phone number, address or other personally identifying information posted in the Bulletin Board section if it violates someone's privacy, is harassing or could lead to harassment or is otherwise inappropriate. Also, any posting of your own phone number, address or any other personally identifying information is prohibited.
  4. Offensive material is also prohibited. Offensive is a pretty broad term, but we think you know what we mean. (You're going to have to trust our judgment, if you don't.) This includes any messages or material that are ethnically, racially, religiously or sexually offensive, insulting or demeaning. It also includes messages that are harassing or threatening to others. In other words, if you wouldn't like it said about you, don't say it about others. We don't want to be censors, but non-constructive negative comments may be inappropriate.
  5. Don't discuss any illegal activities. This includes piracy and other forms of intellectual property infringement! The guys who work here and spend most of their waking hours trying to make great games for the PlayStation game console get really bummed out when they read that kind of stuff.
  6. This board is being put up so we can be social and talk about one of our favorites things - PlayStation! It is not intended to help anyone start up a new business. Any advertisements, solicitations or promotional materials of a commercial nature are prohibited.
  7. We reserve the right to monitor the boards and delete any postings that don't adhere to these rules, our standard site terms and conditions and our privacy policy. This includes postings that disrupt or interfere with our technical operations.
  8. Finally, because we can't think of everything offensive or inappropriate that may be said, we reserve the right to immediately delete any posting or ban any user at our sole discretion. (Sorry, but it might be necessary.)


The Policies
In addition to the Official Rules of Conduct, the God of War Community Moderating Team may choose to implement additional forum policies at their discretion for day-to-day matters which are not explicity covered by the Official Rules of Conduct. These policies are usually posted on the forums and are most often Floated For All Users as to make them known to all members. All information contained within this New User Guide is considered Forum Policy unless otherwise specificed in the Official Rules of Conduct or in the PlayStation.com Terms of Service. Posted Forum Policies may be enforced similar to how the Official Rules of Conduct are enforced and at the discretion of the God of War Community Moderating Team. Before participating in a forum, please read any applicable Floated Threads to become familiar with any additional Posted Forums Policies.

Report a Rule Infraction
If a post or thread rubs you the wrong way or you feel it breaks the forum policies or rules of conduct, then please report it to a moderator. Reporting a post gets you noticed by the moderators. Those who help out around the community are more likely to be hand picked for special activities such as beta testing new board features & programs, and it'll give you some pride in knowing that you help to keep the community a fun & clean place for everyone. To report a rule infraction, please follow these steps...

Linear View
  1. View the thread you feel contains a message with a rule infraction.
  2. Go to the "Options" Menu on the right hand side of the message you feel is an infraction. Make sure you're clicking the options menu for the appropriate message. Note that all messages in Linear mode have their own options menu.
  3. Click "Flag for a Moderator".
  4. A new window will pop-up. You can enter comments if you wish, such as "I find this post offensive".
  5. Click "Send".
Threaded View
  1. View the post you feel is an infraction.
  2. Go to the "Message Options" Menu at the top next to the "Reply" button.
  3. Click "Flag for a Moderator".
  4. A new window will pop-up. You can enter comments if you wish, such as "I find this post offensive".
  5. Click "Send".


Dispute a Ban
If you would like to dispute a ban please email psxboards@lithium.com. When emailing this address, please provide us with your message board handle, your email address you used to sign up and wherever possible leave the attitude out of the email. Verbally abusing the staff because you were banned won't get you anywhere, in fact it will probably get your ban extended. We're far more likely to listen if you're polite and courteous. Note that we respect the privacy of those banned. We do not discuss the bans of forum members with the general public.
3.0 Introduction to Netiquette

What is this "netiquette" I keep hearing about? Well, netiquette is just what it sounds like: "network etiquette". The way you behave in a public forum, the way you treat others in a chat room, the way you act and the way you carry yourself while online. Quite simply, it is all about behaving properly online. Netiquette is no different than real life etiquette and common courtesy. When participating in an online chat or in a message board conversation, a little common sense goes a long way.

There are a lot of netiquette articles online for you to peruse, some more advanced than others. This is just a basic overview. If you are new to the Internet, or more specifically message boards and chats, then this is for you. If you're a bit of a net veteran, then well... read it any way! You might pick up something you didn't know before. What this document will aim to do is give you a brief introduction to the best ways to go about conducting yourself online, how to become involved in the best possible way and above all else keep things fun and interesting.


Everyone's Human

Respect
Everyone's human. Respect and treat others in the same manner that you'd like to be treated. People who frequent a community and gain ranks based upon their experience on the forums demand a certain amount of respect. They've been there for quite some time; they know their stuff and are an integral part of the community. "Insulting the elders" does not go over well. Treat them with respect and they will show you the same courtesy in return. This is not to say that members with higher ranks have special privileges. All members are held to the same rules and policies of the community.

Mistakes
Everyone makes mistakes. People post things on a board or a chat that may be inaccurate, or said in the heat of the moment. Be forgiving when it comes to these mistakes. Flaming a person or laughing at them doesn't do anything except anger someone else; it's not productive. The day will come when you make the same mistake. It will pay off in the long haul to be polite and go easy on the mistakes others make.

Opinion
Everyone has their own opinion. The people you interact with in a community come from all walks of life, many different religions and beliefs, different family income levels, different points of view on many of today's hot topics of discussion. In a nutshell, each person is entitled to his or her own opinion. Discussion about it is the best thing to do, after all that's what communities are for. If it turns into some kind of sparring match, agree to disagree and move on.

Privacy
Everyone has the right to privacy. Posting personal information about another member in a public forum is completely inappropriate. Private issues between two people should be left as that, private. Discussion of these types of things should be taken to the instant messenger or somewhere else that is not viewable by the public.


Conversing

Flame Wars
Everyone appreciates a good heated debate. It could be about anything, the weather, a certain type of food, computer parts, a game, a car whatever. Debates are a wonderful aspect of communities. That's what makes up a community, enthusiasts discussing the finer points of a hobby or an interest. Unfortunately, it is all too easy for these debates to degrade into something that isn't welcome in most communities and that is a "Flame War". A flame war is a situation in which one or all of the aforementioned rules has been broken and a moderator is forced to step in.

Spamming
Spam, what is spam? Well, spam is posting irrelevant, off-topic or redundant posts on a message board. These posts clutter the message board and/or chat. They annoy those who are visiting the forums looking for legitimate information. Spamming can also have an impact on the board or chat's performance, doing so lands you in the realm of illegal and definitely in violation of the board code of conduct. If you're trying to post to get someone's attention, use private messaging to do the job. Spamming can land you in pretty hot water with not only the admins, but other board members. The majority of users despise Spam in all forms. Avoid it at all costs.

This especially applies to posts that do little or nothing to contribute to the forums. Some examples of this may include:
  • Bumping - Bumping is the act of posting to a thread with the purpose to bring it to the top of the thread listing. Bumping pushes down other legitimate discussion and disrupts the natural flow of the forum. If you're going to reply to a thread, please make sure that you're contributing something relevant to the discussion.
  • In Before The Lock - This is the act of posting things such as IBTL, IBL, IB4L, and so on, in a thread that you believe will be locked. Even if the thread is going to be locked, posting in it helps nothing and only serves to bring more attention to it. Please refrain from such actions, and instead use the "Report Abuse to a Moderator" feature so that a moderator may take care of it. This applies to cases where you think a member may be banned, or their message deleted, as well.
  • Quote For Truth - This is the act of posting things such as QFT or other 1 or 2 word posts that are intended simply to express your agreement. Please try to avoid such posts as they don't do much to contribute to the discussion. Instead, perhaps try to explain why you agree or try to add something relevant to the discussion.
ASCII Characters and Capitals
Using ASCII characters in either your login name or your posts is considered childish by many. It makes it difficult to type out the username, it is a headache for admins to do routine tasks with such characters in place. Typing your messages in all capitals is along the same lines. Online, all caps is considered shouting. Doing so will annoy others in the community.

Share some Wealth
Everyone has something to contribute. After all this is the point of an online community! Do share ideas, thoughts and points of views with many others. Don't be afraid to share what you know, it may be a lot more valuable than you think.

Controversial Topics
There are a number of topics which are too controversial for this community. These topics will often degrade into flame wars with no productive content resulting. These topics include but are not limited to topics such as religion and politics. These topics may be restricted from posting, especially when a thread is getting out of hand. Please try to avoid such controversial topics when possible. Remember, this is a PlayStation forum after all!

Other Platforms
This is first and foremost a PlayStation community. As such, discussions on our gaming forums should be PlayStation-oriented. Topics related to other gaming platforms may be deemed off-topic and removed at our discretion. Furthermore, platform vs. platform threads never end well, often resulting in a flame war. Please refrain from creating such threads on the forums.

Online Cheating
The discussion of cheats, glitches, hacks, or other types of activities that may give an unfair advantage in online gameplay is strictly prohibited. These types of activities detract other gamers' online experiences and are not appropriate for discussion here. On the same token, it is not appropriate to accuse others of cheating on the forums. Please use the appropriate means for your respective game to report suspected cheaters. Please note that this does not prohibit the discussion of cheats, codes, and easter eggs that are used exclusively offline.

Spoilers
When conversing on the forums, please be sensitive to the fact that other gamers may not yet have gotten as far in a game as you have. No one wants to have the entire plot of their favorite game told to them before they play it! If you're going to be discussing important pieces of the game's story on the forums, please give your fellow gamers a heads-up that your post may contain spoilers.

Controlled Topics
In order to curb the posting of duplicate threads for the same topic, the God of War Community Moderating Team may from time to time designate a topic as a "Controlled Topic". When a topic has been designated a "Controlled Topic", we ask that you refrain from creating additional threads on the same topic, and instead post in the thread that has been designated for that topic. Such threads are usually designated by the "One and Only" prefix in the title and/or being floated at the top of the forum. As such, we ask that you refrain from using this prefix in your posts. Discussion goes a lot better if everyone is in one central location rather than a dozen different places, so we ask that you please comply with this policy. Duplicate topics may be locked or deleted at our discretion.

Inappropriate Content
Please keep in mind that this community is intended for users of all ages. There are many topics and words which are considered inappropriate for posting. The word filter will catch many inappropriate words and censor them for you; however, please do not assume that just because the word filter does not catch it means it is appropriate. There are just too many words for us to keep up with sometimes! Additionally, please do not attempt to evade the word filter. Allow the word filter to bleep the entire word for you. Censored words that have enough parts remaining to figure out the intended word are considered just as bad as the word itself. Inappropriate language really isn't necessary anyway, so please try to find suitable alternatives whenever possible.

Rules
Each community you participate in is going to have rules to abide by. Some will be different than others, but generally all of the rules can be observed by showing some common sense and courtesy towards others. Making the effort to do so will make your experience as well as other members' experiences much more enjoyable. The PlayStation.com rules of conduct can be found here.


RFC Guidelines

If you want more detailed information about Internet Netiquette, it can be found in the RFC 1855 Document.


Proper Posting Habits

The forums are structured such that they provide specific gaming discussion boards for a variety of popular games. These boards are meant solely for discussion about the game in the board title. Discussion of these games should only be done on these boards. If they're done in the "General Discussion" or "Off-Topic" areas of the boards then your post will be moved to the appropriate location or deleted. If you see a post that is on the wrong board, please report it to a moderator by using the options menu and choosing "Flag for a Moderator".
4.0 Forums Moderating Team

Moderators are your own guides to the boards. They're there to steer the conversation in the right direction, keep things on topic and provide a stimulating atmosphere for its participants. Moderators are not police; they are members of the community just like everyone else and have tools "just in case" something goes awry. If you have questions, concerns or issues feel free to approach your board or chat's moderator. They're there to help you and to make sure your stay and participation in the community is enjoyable for you.

Listed below is your God of War Community Moderating Team. Administrators are responsible for overseeing all aspects of the community. Much of their work is behind-the-scenes, but they also like to maintain a good level of interaction with the members of the community. Moderators are in constant interaction with the members of the community. They make sure that the content of the community remains appropriate for members of all ages and that the content is in accordance with the rules of conduct. If you have a concern or question, please feel free to contact any member of the moderating team.

Have a complaint about something, a concern about the community, or just a question in general? Avara is the go-to person for all matters relating to the community, including moderator disputes. You can contact her via the Forums Messenger or by e-mail at psxboards@lithium.com. Without further ado, here is your God of War Community Moderating Team:

5.0 Board Descriptions

The forums are organized into several different categories. When deciding where to place a post, you should first look for a most specific forum. Posts that are considered off-topic for a board are subject to deletion or movement.

Information & Annoucements
    News & Announcements - Get the latest news and announcements relating to God of War III.
    Rumors - Been reading about a God of War Rumor on the net? Chat about it here!
    Forum News - New to the community? Have a problem? Want to know something about the forums? In this forum you'll find a plethora of useful information about the forums.
PLAYSTATION® 3 PlayStation® 2 PSP™ (PlayStation® Portable) God of War Community Website
    Contests/Challenges - Are you worthy of the Gods? Participate and win official God of War products and merchandise that no mortal man can resist.
    Wish List - Are we missing something? Let us know how we can offer on the God of War Community site that would allow you to unleash the wrath of Kratos.
General Discussion
    Collector's Edition - What makes the ultimate God of War III Collector’s Edition! Give us your "Kratos" insights.
    God of War Discussion - Discuss general topics related to the God of War franchise.
    Merchandise - Posters, T-shirts, figurines, etc. Chat about it here!
    Off-Topic - The place to get to know your fellow forum members outside of the gaming world. Come here to talk about topics not related to gaming. Please note, "Off-Topic" does not mean "Anything Goes." All forum policies and the Official Rules of Conduct still apply. Additionally, topics with little to no merit may be removed.
6.0 Forum Rankings

The Ranks
Forum Ranks are a fun and neat way to show off who you are in the community. Rankings can be based on a variety of criteria such as post count, page views, message views etc.. On the God of War Community we base ranks on a few factors, mainly post count and registration date. Different ranks come up when you meet a post count level and you've been a member for a certain length of time. How many posts and how much time since registration is required for each rank? Well that's a surprise! If we gave up all our secrets there'd be no fun in any of this! :smileyhappy: Even the list of the rank names and their order are a closely guarded secret, known only to select members of the Moderating Team who have been sworn to secrecy. Have fun discovering the ranks as you participate in the community!
7.0 Signatures

Signature Overview
What is a signature? Well, quite simply a signature is a pre-defined bunch of text in your profile which shows up at the end of every post you make. It saves you the hassle of having to type your name or other closing statement for each post. You can use limited HTML to display graphics & formatted text. Typically a signature is designed to be used as a device to relay your contact information to the reader in the event that they'd like to get in touch with you outside of the forums. To create a signature, you go to My Settings, then scroll down to the Signature section. Notice the box out to the right of "Signature." If you are only going to use text in your signature, go ahead and put it in there. If you're going to use an image, you will need to get the image, upload it, then use the proper HTML to display it. Once you are finished creating your signature, click "Save Changes." Modern message boards allow complex signatures, images, fonts, colors and interactive features making each user's post unique! See below on how to go about customizing your own signature. Be sure to keep the board signature restrictions in mind.

Using an image in your signature
If you're going to use an image, you have two options, you can create an image of your own or you can use an existing image. Be sure to keep the board signature restrictions in mind.

Using an existing image in your signature
If the image you want to use is stored on your hard drive, you will need to upload it to a host of your choice. You cannot simply use the location of the image on your hard drive. If you simply link to an image on your hard drive, you will be able to see it, but no one else will be able to, and that's generally not what you want to accomplish with a signature. If you find an image online that you would like to use in your signature, make sure you have the permission of the author before using the image and/or linking to the image. If you decide not to get permission, at least upload the image to your own host. You should not use other peoples' bandwidth without their permission. It is recommended that you save the image to your hard drive and then upload the image to your host. To save the image, simply right click on the image and click "Save as". You are now ready to upload.

Creating an image for use in your signature
Creating an image for your signature can be a bit more work and a bit more complicated. You will first need to determine what image editing program you are going to use. For simple images, Microsoft Paint could be sufficient. For more advanced image editing, you may need to get a program such as Paint Shop Pro or Photoshop. Some image editing programs cost quite a bit, so find one that suits your needs and your financial situation. http://download.com might be a good place to start looking for an image editing program if you do not already have one. This guide will not discuss how to use various image editing programs since there are too many of them and there is too much information to cover for each. Once you have your image editing program, you create your image to your needs, save it, then upload it to your host.

HTML
HTML stands for "Hyper Text Mark-up Language". HTML is the language behind web pages on the internet. It is used to format text and images into an attractive format for the reader. As mentioned above, you can use HTML in your signature to display colored text, images and limited formatting. While this guide will give you some basics, it is not intended to be an HTML manual. If you'd like to learn more HTML, there are many, many, many references online. Below, the guide makes use of the term "URL" or "Uniform Resource Locator." A "URL" is the "address" of a file on the internet. This file may be an HTML document, an image, or various other things. URLs are usually in the form "http://www.myhost.com/myfolder/myimage.jpg" or "http://www.myhost.com/myfolder/mypage.html". The first part "http://www.myhost.com" is the domain name of your host. If your host was angelfire, for example, this would be "http://www.angelfire.com/". The next part "myfolder/" is the folder(s) that your file is in on the server. You will often see your username in this part of the URL. For example, if your username on your host is "user", the URL up to this point might look like "http://www.angelfire.com/user/". Next, the last part is the name of the file that you are using. If you are using an image, this might look like "image.gif" or "image.jpg", or it might look like "page.html" if you are using an html document. If you are wanting the URL for an image named "mysig.jpg" for example, your URL might look like this: "http://www.mysighost.com/user/mysig.jpg". Each host is different, so you may need to consult the documentation for your host to find out how to determine the URLs for your files on that host.
    <img src="URL" height="#" width="#" border="#">
    The above code creates an image. The attributes colored red are entirely optional. If you do not wish to use them, do not put them in the img tag. The parts colored blue are parts that you remove and insert what you wish. For example, for URL you would put the URL of the image. Make sure the URL has the http:// prefix unless you are linking to an e-mail address.
    <a href="URL">stuff</a>
    This code creates a link to whatever URL you choose. This URL can be a website such as http://www.google.com or an email address. Make sure whatever URL you use has the http:// prefix unless you are linking to an e-mail address. "stuff" can be anything you want, such as text or an image.
    <font color="color">stuff</font>
    This code changes the color of your font. You can specify the color of text using the <font> tag. Values can be plain english such as "green", "red", "yellow" etc or you can use Hexadecimal values. You can find color hex values here. "stuff" can be anything you want, such as text or an image.
    <center>stuff</center>
    This code is used to center things. "stuff" can be anything you want, such as text or an image.
Restrictions
Like anything in life, it's possible to have too much of a good thing. To keep things neat and tidy, we've implemented some restrictions on signature size, and the content which you're allowed to post. Please read through and make sure your signature conforms to the rules below.
  1. New users will not have the ability to post images, links, or other HTML until they attain the rank of "Cyclops". We hope this will not be too much of a burden for new members, but it is done with the best interest of the community as a whole in mind.
  2. By default the system will not display a signature that is larger than 155 pixels high by 520 pixels wide. If you'd like your entire signature to show up, it must fall within these dimensions. The sample image below shows the maximum allowable size.
  3. Signatures can not contain music, or flash animations.
  4. The maximum allowable signature size is 300 kilobytes. You can find out how large your images are by right clicking them in the browser and choosing "Properties" the size is shown in "kb".
  5. The following HTML tags are allowed in signatures as well as the HTML post editor...
    <a href="..." target="..."> <b> <p align="..."> <u> <br> <em> <hr> <ol> <li> <ul> <div align="..."> <img src="..." width="..." height="..." border="..."> <font face="..." style="..." size="..." color="..."> <span class="..."> <strike> <strong> <blockquote dir="..." style="..."> <i> <center>
  6. Keep it clean! Just like all the other content on these forums, your signatures must be suitable for people of all ages. Obscenities in any form, censored or otherwise are not permitted. No gore, blood or other disturbing imagery. Refrain from making political statements. No religion or religious statements. Excessive flashing or other obnoxious distracting animation is also a no-no. Additionally, images that are suggestive or do not show all persons properly clothed may be considered inappropriate.
  7. Last, and most important, all other forum policies including the Official Rules of Conduct apply to signature content as well.


Uploading images
Once you have your image ready, or any other file for that matter, you need a way to get it from your computer to your host's server. To do this, you will use a process called "uploading". To upload an image, you first need a host. Below you will find a list of various hosts that many people on the boards use. This is just a small list of the hosts available. If you do not find one that fits your need, a simple search on google.com will turn up many other options. You will need to consult the documentation for your host to determine how to upload an image. Depending on your host, you may need an FTP program to upload your image. You can get a free version of WS_FTP here.

Hosts
Below you will find a list of various hosts that many people on the boards use. This is just a small list of the hosts available. If you do not find one that fits your need, a simple search on google.com will turn up many other options. Please be sure to verify that your host supports external linking. Many hosts do not allow images to be used on pages that are not on their server.
8.0 FAQ

Signature FAQ
    Q: When I try to add a signature, why does it tell me that I don't have permission to use HTML?
    A: This error is usually a result of invalid or improperly formatted HTML. Please refer to the Signature Restrictions portion of the New User Guide for a list of HTML tags that are permitted and examples of how to properly format your HTML.
    Q: When I try to link to an image on GeoCities.com, Tripod or Angelfire the image doesn't show up, what gives?
    A: The image doesn't show up because these hosts prevent external image linking from their servers. Therefore you should try to use another host that allows this. Usually your ISP will provide you with some webspace so you can host your own web pages, try using that.
    Q: Why can't I use HTML when I post? It shows up as the code?
    A: You might experience this if you are using the "Rich Text Editor. To disable the use of the editor, go into your settings / preferences and uncheck the box that says, "Use Rich Text Editor".
Forum Policy and General Info FAQ
    Q: My Post was deleted without warning, what gives!?
    A: As per the Message board rules of conduct, we reserve the right to delete any posting or ban any user at anytime. Chances are your post was way off-topic, or it added no valuable insight to the forums or its discussion.
    Q: Will you float my post for me?
    A: As a general policy, we do not grant these requests. We get asked all the time, and unfortunately floating that many posts would just clutter up the forums. We appreciate your contributions to the community, but it's just something we usually won't do. If we feel that your post should be floated, we will ask you directly.
    Q: When will I get such and such rank?
    A: The exact criteria for each rank is a carefully guarded secret. If we told you, it wouldn't be a surprise, now would it... and where's the fun in that?
    Q: Can I be a moderator?
    A: The short answer is NO. Unfortunately, people ask us all the time if they can be a moderator. Everyone wants to have the power; few people want to do it for the "right" reasons. We choose our moderators from members of the forum when we need mods. It's not something that is done often. If you are a member in good standing, participate regularly and know your stuff about gaming, computers and the internet, we're likely to ask you directly when we need new mods.
Icons
    Q: How do I change my icon?
    A: Your icon on the forums is the same as your icon within the PlayStation Network. You will need to access the PlayStation Network to change your icon.
RSS FAQ
    Q: What is RSS?
    A: The forums utilize RSS 2.0, or Really Simple Syndication. RSS allows users to subscribe to their favorite content that support such features.
    Q: How can RSS improve my forum experience?
    A: Now you can track your favorite messages, threads, boards, searches, and trackers with a few simple clicks of the mouse, making it easier and faster than ever to get the PlayStation content you love. As the content you subscribed to is updated, the changes will automatically be reflected in the aggregator of your choice.
    Q: How do I subscribe to RSS feeds?
    A: While viewing a message, thread, board, search, or user post tracker click the Options button, and select “Subscribe to this _________ RSS feed.” Selecting this option will take you to an XML page formatted in RSS 2.0. Copy the URL of the page and add it to the feeds in your aggregator. You can now receive live content updates as they happen (depending on aggregator settings).
    Q: Where can I find aggregators to view my RSS feeds?
    A: Free aggregators: Pluck (Firefox, Internet Explorer, Web-based), Sage (Firefox), Google Reader (Web-based), RssReader (Stand-alone Application, Windows 98/NT/ME/2000/XP/2003/Vista), NewsFire (Stand-alone Application, Mac OS X 10.4 or later).
PlayStation.com Stuff
    Q: I've forgotten my PlayStation.com pass, help!
    A: If you've forgotten your pass or login (e-mail) or a combination of the two, you have a couple choices. You can try to retrieve your password here, or contact PlayStation.com support at 1-800-345-SONY.
    Q: I am having trouble typing in the message body box of the post editor.
    A: This problem is commonly resolved by emptying your temporary internet files, closing IE, re-opening it and trying again. If you're still having difficulties it's possible it's not loading completely because of someone's signature or icon. To be able to type in the message body box, hit the ESC key on your keyboard or click the stop button in your browser. This will allow you to type in there. If you're still having problems, you may have to avoid using the Rich Text Editor altogether. To switch to the plain text editor, click on "My Settings". Click on the "Preferences" tab. then find the option labelled "Use Rich Text Editor". Uncheck that box and click "Save Changes.
    Q: Can I change my user name on the forums or can you change it for me?
    A: In short, no. We used to be able to make handle changes in a few number of cases, but we are no longer able to accomodate even those requests any longer. Sorry.
Miscellaneous
    Q: Something's wrong with my console it's not working, can I find help here?
    A: Yes & No. There is no official technical support on these forums. Any support you receive is unofficial advice coming from your peers. We recommend you contact PlayStation support for help with your hardware/software issue.



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